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Frequently Asked Questions

Frequently Asked Questions

We are happy to provide a tour to you at no cost. 

You do not have to make an appointment to tour, but it is recommended so that you have dedicated time from our team to learn about our apartment community. 

Our office staff is happy to help you during normal business hours. 

You can apply online or in-person in our management office.

The approval process can vary, but will usually take 1-3 days. 

To apply, you will pay a $50.00 Application fee to get the process started. Once approved you will pay your $150.00 Administrative fee. On the day of your move in you will pay your security deposit, and your pro-rated rental amount. 

First-time renters should consider the following: your rental budget typically should be below 30% of your gross income, think about what your specific must haves are for your apartment, walk the community and apartment, ask what utlitiies might be included (or not), ask about the application process and be sure to read your lease. 

We offer many ways to pay your rent, including online and in-person. 

You may pay your rent online after you set up your resident account. 

We charge a flat rate fee for water, sewer and trash that varies by apartment size. If you have a pet, the monthly pet rent is $25.00 per pet. If you choose to have internet, monthly packages start at $50.

Yes, you are required to have renter's insurance. 

There are no utilities included in the rent. Water, sewer, and trash is a separate fee that varies by apartment size. We are all electric and it is paid to AES Electric. 

Water, sewer, and trash is already set up when you move in. You will call AES Electric to set up your electrical services. 

We are exclusive with AT&T and we are hard wired for fiber. 

Friends and family make the best neighbors! We offer resident referrals. Please contact the leasing office for more details. 

Your guests are your responsibility and must adhere to the policies and procedures of Lockerbie Lofts. Any guest staying over 7 consecutive days must be screened and added to the lease. 

Unfortunately we do not offer price reductions for longer leases or paying the whole lease in advance. 

There is no subletting of your apartment.

If you break your lease it is a 60 day notice that is needed, and you are responsible for the rent through the course of those 60 days. The actual lease break fee is equivalent to 2 months rent, and it is due when you turn your keys back in. If you were offered any rental concessions they would have to be paid back as well. 

The pool is open from Labor Day to Memorial Day from 10:00am - 10:00pm.

Yes, we have an underground attached parking garage. 

There is a full size washer/dryer in every apartment. 

Yes, we love your furry friends. We allow up to two pets per apartments. Breed restrictions will apply. 

There is a one-time deposit of $300 and monthly pet rent of $25. These fees are applied per pet. 

Yes, we do enforce breed restrictions. Please contact the leasing office for more details. 

There is a small dog area in the courtyard. 

Stainless steel appliances are in every apartment. 

We work with Cort Furniture who offers items to furnish apartments. 

We offer leases between 6-13 months. 

All deliveries get checked into the Luxer Package Room

The Fitness Center is open 24 hours. 

Quiet hours are from 11:00p.m. - 7:00a.m. nightly

There are no fees for the communal spaces.

Our community sits in the heart of downtown, in the Lockerbie district. We are located on the corner of Michigan St and College Ave. 

Michigan St. and College Ave.

The Indygo bus system stops less than a block away from Lockerbie, and it is within walking distance. 

We sit in the heart of the Lockerbie district and we are a block away from Mass Ave.  

Indianapolis Public Schools

Down the street on Michigan St.

Yes, we have them all on a map outside of the bike room.

The nearest coffee shop is Kaffeine Coffee Company and it is located less than a block away on Mass Ave.

We will make sure the apartment is cleaned, painted, and punched before the day of move in. 

Yes, we offer on-site maintenance. 

You can place a maintenance request online or you can call the main office line to submit a request on the phone. 

Maintenance requests are handled within a 48-hour time period and emergencies take priority.

No, you do not have to be home, as maintenance will enter to ensure your request is completed in a timely manner.

During business hours, you may come to the office with your Identification to get access to your home. After hours, you would need to contact a locksmith.

We allow reasonable decorations and ask that you refer to the lease for additional information.

Didn't find an answer?

Our team is always ready to answer your questions.